Experience

I coordinate and support the Issuing Product and Technology teams to modernize various products and transition programs and processing from our mainframe environment to a cloud environment. My tasks involve timeline management, data management and analysis, running meetings and coordinating communication between various teams, and managing Jira issues and backlog.

I supported a distribution and production warehouse by analyzing workflows, identifying areas for improvement, responding to requests from management, updating technology and process flows, proposing new solutions to management, and implementing those solutions.

As a Business Operations Specialist, I scheduled production and product pick up/drop off. I managed inventory and orders for over one million items and coordinate order management between operations staff and customers.

I assisted project managers on various projects regarding new improvements to our SAAS products by interviewing stakeholders, identifying and writing requirements, and testing the development teams' software for quality assurance.

I collaborated on development for improvements on different projects for both internal and external use and was the project lead for multiple smaller projects.

Projects Collaborated On:

• Financial budget tool (external application)

• Donation gift summary options (external application)

• System status page (external applications)

• Archive prevention of active event participants (external)

• Property ownership system flags (external & internal applications)

• National budget template links (internal application)

• Mobile app enrichment (external)

• Bill Pay daily email communication (external)

• OmegaFi Mail communication rewrite and logic update (external)